FAQ

Frequently Asked Questions

1) How much is it? How can I get a quote?

The price depends on the size of your area, and the coating finish you select. Occasionally we have special clearance discounts too.

Just contact us for a no-obligations quote.

2) How does the price compare with teak parquet?

Want to compare prices of wooden and bamboo flooring? Keep 2 things in mind: size and species.

I’m going to spend more time on this question, as it’s a very common misunderstanding.

Generally, the larger the size, the higher the price. And flooring do come in different grades as well, though companies don’t often tell you that.

a. Size

“Parquet” is loosely used to mean “wooden flooring” by many people. However, parquet actually refers to small wooden piece, typically arranged in intricate patterns. A common size is 6 inches by 2 inches.

Now contrast that to the standard size of our bamboo flooring: 960mm x 96mm x 15mm. Each piece of bamboo flooring is more than 12 times the size of each piece of parquet!

Bamboo flooring is more accurately called “long strip flooring”.

b. Species

Wooden flooring comes in many species, so the pricing can vary very widely. The most expensive South American hardwoods can be over 5x more expensive than the cheapest wooden flooring.

The country of origin makes a difference too. Take teak as an example: it is commonly imported from Indonesia and Burma. Indonesian teak is of lower quality, and are therefore more affordable than Burmese teak.

Back to the question, so how does bamboo flooring compare in pricing to wooden flooring? Let’s look at 3 common scenarios:

Long strip bamboo flooring vs teak parquet: Bamboo is more expensive

Long strip bamboo flooring vs long strip teak (Indonesian): Prices are similar.

Long strip bamboo flooring vs long strip teak parquet (Burmese): Bamboo is cheaper.

In addition, bamboo is eco-friendly and more durable than teak. Excellent value indeed.

3) How is bamboo flooring eco-friendly, as compared to wooden flooring?

Bamboo flooring is eco-friendly because it is made from a rapidly renewable source: bamboo poles. Bamboo is ready for harvest in 4-5 years, and no replanting is required as new bamboo poles grow out from underground shoots.

There is only one way to make wooden flooring – cut down trees.

Even if wooden flooring comes FSC certified and harvested from managed forests, trees still take decades to grow. Managed forests are a pale shadow of the original primary forests. As long as we keep cutting down trees, the forests and the bio-systems they sustain can never fully recover.

4) How is bamboo flooring better than wooden flooring?

Bamboo flooring has excellent durability, and is some 30% harder than oak and teak flooring.

In addition, bamboo flooring is also one of the most stable materials around, which means less expansion and contraction headaches for you.

5) Are bamboo-flooring planks free from pest infestation?

Yes. The high heat treatment in the manufacturing process kills all pest larvae in the bamboo. This is followed by further treatment, which removes sugars from the bamboo, reducing the possibility of internal pest growth to zero.

6) Will bamboo-flooring planks split apart or warp?

No. The high heat and high-pressure treatment produces an extremely strong product. The density and strength makes our products highly resistant to splitting and warping.

7) How do I care for my bamboo flooring?

Our Star Bamboo flooring is designed for ease of maintenance and high resistance to common problems of wooden flooring, such as pests, scratches, warping and cigarette burns (Read more about the 10 advantages of bamboo)

To ensure your beautiful Star Bamboo flooring give you a lifetime of pleasure, we recommend that you follow a few simple guidelines:

  1. Maintain a cool and dry environment by keeping the room well-ventilated.
  2. Avoid long-term direct exposure to direct sunlight and rain.
  3. Refrain from dropping or dragging heavy objects on the bamboo floorings, as this will damage the bamboo surface.
  4. Spills and dirt can be easily removed with a dust mop or a moist mop (in cases where moist mop are used, ensure that the area mopped is dried immediately).
  5. If possible, wax the floor periodically. Use clear paint to repair in case of superficial scratches.
  6. Like all hardwood floorings, bamboo flooring can be re-finished, with the help of professional floor sanding contractor.

Please feel free to contact us if you have any further queries about our products! We would also love to hear from you if you have any suggestions for us to improve our web site.